Service Process

We provide full service solutions

01 Design

Our design engineers will provide the unique design drawings to our customers within 3 working days after getting the important information from customers. Customers can inquire about design proposals or make requests at any time.

fountain design - The engineer of Huaxin fountain is drawing fountain drawings

02 Visualization

We can animate your fountain design so you can visualize the effect of the fountain, which usually only takes 7-10 business days.

03 Manufacture

Customized production equipment by our own factory, which usually takes 15-30 days. (depending on the size of the musical fountain project)

fountain equipment manufacture

04 Packaging and Shipping

We use sturdy plywood boxes to pack the products. And each equipment is protected with bubble wrap when shipping.

05 Installation & Commissioning

We send engineers to the installation site to give customers the best guidance and assist in completing the installation as soon as possible, which is the most economical. After the on-site installation is complete, our engineers will debug the fountain to bring the most beautiful fountain show to our customers.

06 after-sale warranty

We provide 2 years free warranty and lifetime technical support for musical fountain projects. During the installation process, our engineers also give technical guidance to customers, so that they can handle most of the fountain situation by themselves.

How to start working with us?

We need this information from you so our engineers can design the best solution for you:

> Types of fountain items.
> The location and size of the fountain. (CAD drawings or other documents.)
> Water quality. (Sea or fresh water.)
> Budget. (if any.)
> Voltage and power.
> Special requirements. (if any.)

Common Fountain Types In Dry Floor Fountain:

Multidimensional swing fountains. The solenoid valve running fountains. Laminar jumping jets fountains. Variety flower fountains. Array foam fountains.

Application Scenarios Of Dry Floor Fountain:

It’s suitable for places where people are active, such as squares and parks. Because of its interactive features, they are very suitable for building in these places.

Advantage:

1) People can walk freely on the ground when the dry fountain is not in operation. So this kind of fountain does not take up space.
2) It has interactive features, so people can get close to the fountain.
3) We use scientific underground pipelines and line layouts, so the failure rate is extremely low.

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