Service Process
We provide full service solutions
01 Design
Our design engineers will provide the unique design drawings to our customers within 3 working days after getting the important information from customers. Customers can inquire about design proposals or make requests at any time.
02 Visualization
We can animate your fountain design so you can visualize the effect of the fountain, which usually only takes 7-10 business days.
03 Manufacture
Customized production equipment by our own factory, which usually takes 15-30 days. (depending on the size of the musical fountain project)
04 Packaging and Shipping
We use sturdy plywood boxes to pack the products. And each equipment is protected with bubble wrap when shipping.
05 Installation & Commissioning
We send engineers to the installation site to give customers the best guidance and assist in completing the installation as soon as possible, which is the most economical. After the on-site installation is complete, our engineers will debug the fountain to bring the most beautiful fountain show to our customers.
06 after-sale warranty
We provide 2 years free warranty and lifetime technical support for musical fountain projects. During the installation process, our engineers also give technical guidance to customers, so that they can handle most of the fountain situation by themselves.
How to start working with us?
We need this information from you so our engineers can design the best solution for you:
> Types of fountain items.
> The location and size of the fountain. (CAD drawings or other documents.)
> Water quality. (Sea or fresh water.)
> Budget. (if any.)
> Voltage and power.
> Special requirements. (if any.)
Material Of Muscial Dancing Fountain:
We mainly use stainless steel to build musical dancing fountain projects. Under fresh water conditions, we mainly use 304 stainless steel. And under sea water conditions, we use 316 stainless steel. Therefore, the fountain is not easy to rust, thereby prolonging the service life of the fountain.
Fountain Design:
The customers provide the relevant parameters and specific requirements. Then our senior engineering design team design the fountain project according to the customer’s requirements and budget.
The Water Shape Of The Fountain:
We invest a lot of money every year to develop new fountain equipment products. So we can ensure the novelty and diversity of fountain water shapes. Moreover, we will develop 1-2 patented products every year on average.
Specifications Of Musical Dancing Fountain:
Large-scale fountain projects need to use floating row equipment. Because the floating row equipment can’t only solve the problem of deep water. This kind of fountain is also known as floating fountain.
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